Shipping policy
SHIPPING POLICY — KORIORA
AY ADR COMMERCE LIMITED — 74–78 Stanley Street, Central, Hong Kong — Registration No. 78936895
Processing Time
All orders are processed within 1–2 working days, Monday to Friday. Once processed, your order will be prepared for dispatch.
Delivery Times
We deliver throughout the United Kingdom.
- Estimated delivery time: 6–10 working days after dispatch.
- Delivery times may vary slightly depending on your location and demand.
Processing time is additional to the delivery estimate above.
Delivery Method
Your orders are shipped through international carriers and their local delivery partners.
The delivery process is as follows:
- Your order is prepared and dispatched from our warehouse.
- The parcel is collected by the international carrier.
- The parcel passes through a sorting centre in the destination country.
- A local delivery partner delivers the parcel to your address.
Each parcel is tracked throughout its journey to your door.
Delivery Costs
We offer free delivery on all orders, with no minimum purchase.
Order Tracking
Once your order has been dispatched, you will receive a tracking number by email within 48 hours. You can follow your parcel’s progress using the tracking link provided in your dispatch confirmation email.
Delays
Delays may occasionally occur due to circumstances beyond our control, including carrier delays, high demand, exceptional events or customs checks. Thank you for your patience.
Incorrect Address
Please check that all delivery details are correct when placing your order. We are not responsible for orders sent to an address incorrectly provided by the customer.
Contact Us
AY ADR COMMERCE LIMITED
74–78 Stanley Street, Central, Hong Kong
Registration No. 78936895